Frequently Asked Questions
Everything you need to know about your Dragonsteel apparel and gear.
How should I care for my Dragonsteel apparel?
To preserve the quality of the prints and fabric, we recommend machine washing cold with like colors and tumbling dry on low heat. Avoid ironing directly on any screen-printed designs.
What is your return policy for clothing items?
We accept returns and exchanges on unworn, unwashed apparel within 30 days of delivery. Items must still have original tags attached to be eligible for a full refund.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-7 business days within the United States. Please note that during major release events or holiday seasons, processing times may be slightly extended.
Do you offer international shipping?
Yes, we ship our merchandise worldwide. International shipping rates and delivery times vary by country and are calculated at checkout based on the weight of your order.
How can I determine my size before ordering?
Each product page includes a detailed size chart with measurements. We recommend comparing these measurements against a shirt you already own that fits you well to ensure the best fit.
What should I do if my package arrives damaged?
Please contact our customer support team immediately with your order number and photos of the damaged items. We will work quickly to send a replacement or issue a refund.